Frequently asked questions.

  • Anything relating to clothing, including dry cleaning, wash and fold, tailoring, caring for fur and leather, rugs, and cleaning and preserving wedding gowns.

  • We have a three day turnaround for dry cleaning and wash and fold. (Drop it off on a Monday and it will be ready on Thursday around 10 am). Tailoring is typically done within a week, depending on what you are having altered/fixed on the item.

  • Do we have a referral Program? Yes, if someone recommends you, you'll both receive 10% off your subsequent purchase.

  • Yes, we do! Every quarter, you'll receive a credit equal to 3% of your total purchases for that quarter.

  • Dry cleaning is a cleaning procedure for textiles using solvents. Soap and water are replaced with cleaning solvents in the same manner as wet washing (laundry).

  • A majority of the time, yes, dry cleaning will remove stains. However, that depends on what type of stain it is and how long the stain has been there for.

  • Yes. Dirt will be penetrated and removed by the solvents, and germs and bacteria will be removed by the heat from the machines and steamer.

  • That depends on the type of material you’re dealing with. It is best to follow the washing instructions on your garment care label when cleaning it. Some materials call for Dry Cleaning and others call for washing.

  • No. It is impossible for the dry cleaning to shrink clothes since there is no water involved in the cleaning process.

  • That depends on how pungent the odor is. Although dry cleaning removes dirt and bacteria well, it may not be as effective at removing odors.

  • Yes it is safe. Many dry cleaners use eco-friendly cleaning solutions like liquid co2 instead of perc, which is safer for the environment and for the skin.

  • No, you should not. Fabrics that require dry cleaning only do not respond well to water washing. Washing Dry Cleaned clothes run the risk of distorting the shape or damaging the fabric.

  • Dry cleaning your clothes can actually extend their lifespan. This is achieved by effectively loosening and removing dirt and debris that can rub against clothing fibers, causing premature wear and tear. This process also helps retain the colors of your clothes.

  • We outsource this to another company. Your wedding gown will typically be picked up on a Tuesday morning and will be dropped off the following Tuesday.

  • We outsource this to another company. Your items will typically be picked up on a Tuesday morning and will be dropped off the following Tuesday.

  • Unlike home washing, dry cleaning treats clothes that need special attention to their interior parts (such as pleats, collars, cuffs, and plackets). Steam presses are also more effective at preserving these clothes than hot irons.

  • There are many types of materials that can be dry cleaned, but complex ones labeled "dry clean only" benefit the most from dry cleaning.